Our approach is one which ensures that our clients are fully informed and involved throughout the project period. This is important for several reasons:
- It is vital each project is taken forward based on a shared and agreed understanding between the project team and client – this will ensure that the project progresses in line with our clients specific aspirations and requirements.
- An important starting point will often be for the project team to spend time with those directly involved to understand current operations.
- upon completion of the project, it will be the responsibility of the client to take forward any of the identified actions – as such our approach will be one that seeks buy-in from all interested parties from the start:
- building trust, rapport and understanding between all of those with an interest in the development.
- allowing all stakeholders to articulate their interests, views and expectations.
- working closely with our client to identify and develop options that best meets specific needs and are sustainable.
- developing options that are widely agreed, sets out a clear proposition, and offers a workable solution.
These principles are reflected throughout our work and we communicate regularly with our clients to ensure that we are meeting their needs. We will work with you to develop options that provide:
- clear vision, aims, objectives and outcomes – we will work with our clients to:
- clarify a shared and agreed vision for the proposed options – a high level ambition or aspiration;
- clarify what is wanted to be achieved from the project and its delivery;
- identify outcomes – what is expected to be achieved in the short, medium and long term through delivery of the options.
- evidence of stakeholder consultation and need – we will demonstrate that the project is responsive to the expressed needs and aspirations of our clients, their stakeholders and the wider community;
- strategic fit the development of the project must be consistent with, and contribute to, strategic and policy priorities as set out at national and local levels;
- sound governance and management arrangements we know that projects often stand or fall based on the governance and management arrangements put in place, and we ensure this is a key consideration of the project.
- assessing the risks We ensure key risks project risks are identified, understood and where possible minimised
- a compelling case the project must provide a well justified and compelling case for any change, based on sound evidence.
- a viable financial plan the project will (where appropriate) provide detailed projections of financial impact, Our focus is on developing sufficiently detailed options that gives our clients confidence to implement change